Job Details

BI Data Analyst

London, United Kingdom, Permanent

Posted: 22 hours ago


Culture Trip is the trusted shortcut to booking travel that's good, and makes you feel good.

In 2011, Culture Trip was created to inspire people to go beyond their cultural boundaries and experience what makes a place, its people and its culture special, unique and meaningful. Fast-forward to today, Culture Trip has evolved as a global travel e-commerce brand with content at its core. In one single platform, our customers can get inspired, and discover and book spot-on stays and experiences, hand-picked by a global community of travel experts and local insiders. Culture Trip inspires people and enables them to turn this inspiration into reality, all in one place.

We are a diverse team comprising travel experts, engineers, creators, data scientists, marketeers, media specialists and more, across offices in London, NYC, and Tel Aviv. In addition, we work with a global network of hundreds of freelance content creators who share their insider knowledge on the places they know well.

Every month, Culture Trip attracts millions of visitors to its site; app downloads have leapt to almost 3 million; social followers have increased to more than 8 million, and our videos have been viewed more than 2 billion times.

The Role:
We are looking for an ambitious and proactive Business Insights Analyst to support on a range of initiatives in Culture Trip. Working with the Head of Business Insights & Analytics and the wider Insights & Analytics team you will be providing first class data and insight support to various teams and stakeholders. You'll be answering business questions with data and helping establish and manage regular reporting for the teams you work with. You'll be helping make sure that decisions are well-informed whilst supporting self-serve capabilities across the company. The projects you will get the opportunity to work on will directly contribute to ensuring Culture Trip is a data-driven company at its heart.

Key Responsibilities
  • Supporting on analytics deep-dives into large volumes of data and using it to tell stories for people with varying degrees of analytics competency
  • Setup and ownership of various reports/dashboards
  • Ensuring consistent measurement and use of data across teams
  • Ensuring quality control in data collection and improving confidence in the data
  • Support on of various projects from conception to completion
  • Maintaining strong working relationships across teams/squads and adding BI value where appropriate
  • Ownership of various ad-hoc analytics and insights queries to support wider teams
Skills Knowledge and Expertise
  • Some experience of bringing meaning and understanding to data from multiple, disparate sources and ability to tell a compelling story with data
  • Experience of setting up and maintaining reporting and dashboards
  • Strong communication and influencing skills and ability to establish and maintain multiple stakeholder relationships at all levels
  • Experience of project planning and project management
  • Exposure to specific tools and, including:
    • Web analytics - must have (e.g. Snowplow Analytics, Google Analytics, Adobe Analytics, ComScore DAx)
    • SQL - must have
    • Data visualisation - must have (e.g. Tableau, Looker, Power BI)
    • Market data sources - beneficial (e.g. SimilarWeb, ComScore MMX)
    • Social analytics - beneficial (e.g. Facebook Analytics, Instagram Insights, YouTube Analytics)

The ideal candidate

  • Proactive and ability (and preference) for working without close supervision (but with support)
  • Likes to plan
  • Works with a strong sense of prioritisation
  • Creative thinker - able to consider uses of multiple data sets/sources to answer complex questions - with strong attention to detail
  • Enjoys thinking, problem solving, questioning and has no issues making their voice heard no matter the audience
  • Driven to learn new things and remain at the cutting-edge in their field

We have a whole host of amazing benefits that not only our employees, but their families can take advantage of, inside and outside of work.

From private healthcare, Employee Assistance Programmes, and birthdays off, to virtual events, Perkbox subscriptions and L&D platforms, this is our way of ensuring you always feel valued and nurtured at Culture Trip.

25 days holiday + public holidays

Bonus day off on your birthday so you can spend all day eating cake

Flexible hours & remote working - if you're an early riser or a night owl worry not, we have feel good flex in place that gives you flexibility on when and where you work up to 90% of the time!

Pension, healthcare & wellbeing

Pension scheme

Optional Private Health Insurance

Family friendly policies

Employee assistance programme

Cycle to work scheme

Volunteering Days

Virtual social events

The health and safety of our employees is of the utmost importance to us. Therefore, we are following local government guidelines which means that we encourage our employees to work from home - there is no expectation that they should come to the office at this time.

However, we know that everyone's personal circumstances are different, meaning that some of our colleagues do need to use the office space from time to time. Our office is still open and we have put processes in place and taken every precaution to make it a safe environment for those who might occasionally need to be there.

Culture Trip is committed to equality of opportunity for all. We strongly believe that diversity of backgrounds, ethnicities, experience, circumstances, abilities and perspectives leads to a better workplace for our employees and a better product for our users.

Job Details

London, United Kingdom