Job Details

CRM Data Analyst

London, Greater London, United Kingdom, £35,000 - £45,000 , Permanent

Posted: 24days ago


Do you want to join a retail brand that is a market leader in their field?

Do you have a passion for studying and crunching the numbers?

Interested in shopper behaviour and predicting trends?

Position - CRM/ Customer Data Analyst - up to £45k - Fashion Brand.

Our client is looking for a new Customer Data Analyst to join their CRM team. Due to the company's continued growth they are now looking to capitalise on and sustain this success. Within the position for the CRM/ Customer Data Analyst you will be the go-to person for all data and analytics around company performance and consumer trends. You will be responsible for analysing customer, product, e-commerce and retail data. You will identify opportunities for future company growth. As the Customer Data Analyst you will be supporting the Business Development Manager in analysing market opportunities as working alongside the CRM Manager to form presentable data.

The CRM/ Customer Data Analyst will be:

Working with data from - Customer data platform, Power BI, Microsoft Dynamics AX.
Forming presentable data for the management team
Drawing out the commercial implications of any data
Providing customer performance visibility to all departments - working with sales, marketing, e-commerce and customer service
Develop and segment CRM data to predict and grow trends
Analyse consumer/ customer feedback
Identifying new consumer that could be reached and how
Providing structured and clear - monthly and quarterly data reportsThe Customer Data Analyst will need:

High level qualification in Mathematics (A Level/ or higher)
Data Driven
Experience of working with e-commerce data
2:1 degree or above
Ability to use Tableau
Good grasp or developing skills in at least one programming language - Python, Java, Scala, SQL
Best in class Excel skillsIf this fits your skillset and you'd be keen to explore th

Job Details

London, Greater London, United Kingdom
£35,000 - £45,000