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Data Analyst - Coventry

West Midlands, United Kingdom, £ £ 25000.00-25000.00 Annual Annual, Permanent

Description

New Data Analyst position with progression opportunities - Coventry £25,000

Your new company

Based near Coventry, this is a successful Retail brand with significant presence in the UK. Providing superb customer service is key to the success of their business, and these teams manage c10,000 calls per day from customers.

Your new role

The next step for this business is to understand what the customer experience is and how it can be improved; this is where you come in. You will take data from numerous sources, collate it and identify trends before working with your manager to understand what the data is telling you about the customer journey.

This is an analytical role in which you will call for advanced excel/Power BI skills. This is a brand new role for the company and could be a progression opportunity for someone who has worked with big volumes of data and wants the opportunity to influence business improvement via their work. There is scope to shape this role and potentially develop a team in the long term.

You will be based from Coventry but please note that there will be some travel required to external offices.

What you\'ll need to succeed

We\'re looking for a data whiz who has a curious nature. You\'ll have experience in a data analytic focused role - this could be as a Data/HR/Business Analysts or similar. You\'ll be able to identify trends and create a story using large volumes of data and will have worked in a large multi-site business before.

As data is your thing, you\'ll have superior competency using Excel essential with Salesforce and Power BI/Tableau experience being highly desirable.

What you\'ll get in return

Salary: £25,000
Opportunity to shape this role and potentially develop a team in the long term

What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.

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Job Details

753174591
Not Specified
West Midlands, United Kingdom
Permanent
£ £ 25000.00-25000.00 Annual Annual