Starting Salary: £32,019 - £33,526 p.a Spec A (London allowance of £3,684 will apply for contracts based in London) or pro-rata for part time contract.
Contract: 12 months Maternity Cover
Hours: Both Full Time and Part will be considered for this role.
Location is flexible: Home working, Hybrid or Office based options in London are available.
Job Profile
Are you someone who loves using data to provide insight that helps organisations to make sound decisions and set clear direction? CAFOD, one of the UK's leading international aid agencies, is looking for a data analyst to help us inform and develop our supporter strategy.
The Data Analyst will work with colleagues in fundraising, campaigning, education, volunteering and communication to support and evaluate supporter communication activities; ensuring that we are talking to our supporters about the things that they're interested in, in the right media and with the right frequency and evaluating responses in order to continually improve our busy supporter communication programme.
To succeed in this role, you will be highly technical with strong SQL skills and with the curiosity and capability to use the wealth of data CAFOD has to help us to build and maintain the loyalty and generosity of our supporters.
The Data Analyst works within the Data and Insight Unit, a team of 6 people, part of CAFOD's Fundraising and Participation Group, line managed by the Head of Data and Insight. S/he works closely with a wide range of colleagues across the organisation including fundraising, digital, volunteering, education and campaigns.
Key Responsibilities
Interpret and analyse management information
Working with colleagues in the Data and Insight team and IT, identify appropriate solutions to analysing and tracking management information (using SQL or the Salesforce CRM as appropriate) Analyse and track management information for our monthly and quarterly reporting, evaluating trends and investigating discrepancies and share the insight using Excel and Tableau. Understand the evolving reporting needs of supporter marketing teams and continuously improve the reporting dashboards to share relevant insight into audience behaviour and tracking of campaigns performance.
Complete data analyses to monitor the effectiveness of our activities
Use your highly developed SQL skills to complete bespoke analysis to monitor the effectiveness of campaigns and fundraising activity, both on- and offline. Work with the Digital team to evaluate online and email activity, support testing and share learning which might inform future plans. Working with the senior analysts in the team, implement a systematic programme of evaluation of supporter communications activity and targeting in order to improve future performance. Interpret and communicate findings, which may be based on complicated data patterns, in a clear, simple and concise way.
Teamwork
Contribute to the team's work to develop the systems we use to analyse our supporter data, ensuring they are best able to support the delivery of our analysis, data selections and reporting. Attend and contribute to regular Team, Section, Divisional and CAFOD-wide meetings and briefings.
General duties
Ensure that all processes and procedures necessary in the role are documented, kept up to date and readily available to all relevant colleagues. Keep up to date with sector developments and best practice.
Person Specification
You are a proficient data analyst with insight experience. Your SQL skills are strong and you are able to apply these skills to interrogate complex databases to maximum effect. You enjoy sharing knowledge within a team and like helping a wide group of colleagues achieve their goals. You are a clear communicator with a curious mind who is genuinely enthusiastic about how data can be used to transform decision making in organisations.
For more information on this vacancy as well as the application process, please visit the CAFOD jobsite.
