Business Analyst £12.74ph (£24,817) Dewsbury Full time Immediate start Ongoing work, 6 month contract likely to be extended
The purpose of this role is to produce accurate and timely information to support the preparation of annual regulatory returns; price control and business planning and to generate accurate and timely management information about operational performance of the connections business processes using data stored and derived from the CDMS & CDA systems.
The person sought is a natural organiser of internal processes and people, a clear communicator with the intellect and interest to provide value on the proposals content where possible.
The connections business performance analyst is accountable for: - Tracking, measuring and reporting on all aspects of performance using standard and appropriate Key Performance Indicators - Producing timely and accurate management performance information regarding connections operations, identifying trends and investigating associated data spikes and drops - Preparing material in support of the price control review and business plan submissions - Answering real time queries about connections business performance raised by any connections business function - Ensure Connections Services, System Design and Operations remain compliant with all licence conditions and regulations in relation to its day-to-day operation of connections - Assisting in the development and management of internal service level agreements (SLA's) with internal business functions contributing to the delivery of connections activities
The ideal candidate will have the following - Sound analytical and problem solving skills with an attention to detail - Advanced Excel skills - Experience with Macro/SQL - Excellent collaboration and team working skills - Good communication skills both written and spoken - Good IT skills including use of Microsoft applications specifically Word & Excel
If the above is of interest to you, click to apply
