Metering Asset Data Analyst - Fixed Term Contract

Description:

At Utilita we believe in enabling people to be the best that they can be. Our determination to succeed is achieved by us working together with a common goal: to service our customers in the best possible way and challenge the status quo.

So how do we do that?

* By using innovative technology. Our award-winning App, My Utilita, is one of the top three of its kind on Google Play, and our continued focus on using new technology is why Utilita is ranked third in the Southern Tech 100. Our regulator, OFGEM, has praised us for the technology we use to interact with our vulnerable customers.

* We have a product to be proud of. Utilita were the first to install a SMART meter back in 2008. We currently have around 800,000 customers and we are going from strength to strength, diversifying our portfolio into other pay as you go offerings.

* Making a difference for our customers. Every month Utilita gives customers the chance to win free energy and cash prizes through our customer Jackpot.

* Making a difference to the community. As others move away from the high street, Utilita have opened several Retail Hubs across the country. Helping to integrate into the community by offering free use of community rooms and a local service.

In order to ensure we can do all of that, we provide:

* A continuous development culture, through our leadership programmes, apprenticeships and learning platforms.

* Employee engagement we appreciate our staff and want to know what they think. We were recently awarded \"one to watch\" by the Sunday Times 100 Best Companies to work for, a vote of confidence from our staff that we\'re doing lots of things right.

* We have a peer recognition scheme - the Great 8 - because we understand how good it feels to be valued and appreciated.

What part can you play in making a difference?

Joining a small team of analysts, you will investigate and resolve data exceptions in the Meter Operations, Meter Asset Management and Smart Meter Change of Supplier processes.

You will be liaising with internal departments and external companies to ensure the accuracy of the data we send out and validate the data that we receive, to ensure the correct information is held and the Smart Meter configurations are accessible in our customer database.

You will be working closely with Gas and Electric Settlements and Field services teams, as well as supporting the Commercial Finance team with the resolution to meter rental charge related queries.

What do we need from you?

Knowledge and understanding of the energy industry. You will have a keen eye for detail and high level of numeracy and accuracy. You will be experienced in using spreadsheets or databases and working with large volumes of data.

You will be an effective communicator both written and verbally. You will be able to spot trends and identify discrepancies. You can adjust and thrive in a fast growing, challenging industry and can work alone as well as part of a team.

What can we give back in return?

* A great work life balance. We have moved to the new normal where we offer the option to work from home, With occasional visits to the office for team days etc.

* 25 days annual leave plus bank holidays.

* The opportunity to win tickets to major outdoor events with Utilita Extra - when they are back up and running! Including, gigs and shows at the Utilita Newcastle and Birmingham arenas.

* Discounted employee energy tariffs.

* Utilita bonus scheme.

* We are a patron of the Princes Trust and offer all our staff a paid volunteering day every year plus various fun fund raisers.

* A health care scheme that includes dental, eyecare, treatments and diagnostics health consultations.

* Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.

* Access to hundreds of discounts including gym memberships, shops, restaurants, travel and accommodation

Job Details