Job Details

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Operational Data Analyst

Glasgow, Lanarkshire, United Kingdom, £ £ - Annual Annual, Permanent


Due to continued growth of Arrow Global we have two fantastic opportunities as Operational Data Analyst's to join the Business Optimisation team. The Data Analyst's will provide key support to the Business Optimisation Managers in maintaining the accuracy and integrity of customer data provided to Arrow Global whilst being responsible for internal data and multiple operational systems. This is a great opportunity to grow your career and develop within an entrepreneurial European business.

The role will can be based at our Manchester or Glasgow office combined with home working. Due to the current Pandemic this will initially be a home-based role.

What will you be doing?

Ensures key business processes pertaining to external data collection are completed to agreed schedules and quality standards and will liaise with external servicing Partners and internal customers

Customer account placements and recalls with external servicing partners

Debt Collection Agency reporting such as the management of file transfers between Debt and Credit Rating Agencies

Analysis of large amounts of information to discover trends and pattern

Assist with problem solution through analysis of problem and process/system to help make improvement recommendations

Design, execution and analysis of reports and raw data from various systems

Reconciliation of financial information

Production of monthly reports and Ad-hoc reporting and analytics as required

Management of file exchanges with external servicing partners and internal systems

Management of work queues for various operational systems

Is this you?

Good analytical ability and previous experience

Highly analytical and have solid IT skills including intermediate to advanced MS Excel

Good communication skills and confident in both written and verbal communication

Effective prioritisation and organisational skills, ability to manage multiple competing priorities in a fast-paced environment

Excellent working knowledge of Microsoft applications such as PowerPoint, word & Teams

Good database skills

Good understanding of customer needs and a demonstrable desire to resolve issues

Experience working within the Financial Services or IT environments would be ideal

Experience in a programming language - ideally SQL; but also, Python, C# ideal but not essential. Support would be given to learn

Relevant professional qualification/experience within numerical/analytical subjects

Why Arrow Global?

Arrow Global Group is a leading European investor and asset manager in the non-performing and non-core assets sector. Operating in five different geographies and servicing over 9 million customer accounts. Our Purpose - building better financial futures.

We offer a competitive salary and attractive benefits package, and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have interactive subsidised events, colleague engagement teams, employee recognition and development programs and the opportunity to work collaboratively with multiple European countries

Job Details

Not Specified
Glasgow, Lanarkshire, United Kingdom
£ £ - Annual Annual