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Provisioning Data Analyst

North Somerset, North Somerset, United Kingdom, £ £ 18000.00-26000.00 Annual Annual, Permanent


Are you a Data Analyst with experience working within an analytical role ? Do you want to work in a challenging, yet rewarding environment for a leading managed service provider?

Working in the Provisioning team, you'll have eesponsibility for all data entry into the primary business system 'Service Now' ensuring a high level of standard and reporting of any errors from other system users or incorrectly billed by suppliers of services.

About the role

Main Responsibilities

  • Ensure improvement plans are in place to drive continual service improvement to enhance our systems with adequate testing and sharing knowledge with the Group
  • Managing and updating internal contacts with regards to data record queries
  • Managing and updating external contacts with regards to data record queries
  • Obtaining and processing where applicable the connectivity quotes against internal and external business projects where contract renewal is imminent and identifying with the Provisioning Manager and Assistant Manager
  • Assessing costs/capacity and POP locations to process quotes and service speed increases.
  • Manage an operational dashboard of all newly added data assets
  • Manage an operational dashboard of all contracts with imminent expiry dates
  • Assist with the production of regular agreed reports to stakeholder management teams

About you

  • Excellent business systems experience and Excel skills essential
  • Experience in working in a Data Analyst role
  • Can maintain and manage a large number of data records to a high level of standard and be able to identify system improvements to assist with the day to day management of the data records whilst understanding the importance of data records for the Group
  • Good communication skills with all internal departments via the telephone and email

About Us

Glide started life as separate businesses delivering broadband, utilities and communications services to different markets across the UK. For decades, we have been known for delivering exceptional connectivity and original solutions to the best universities and biggest businesses in the country.

We are proud to stand together as one group that brings together sector expertise and creative spirit to make life simpler, customers happier and businesses more successful.

The Glide Group is growing quickly, expanding our footprint across the UK and into Europe, and building original ways for our customers to connect.

Job Details

Not Specified
North Somerset, North Somerset, United Kingdom
£ £ 18000.00-26000.00 Annual Annual