Job Details

Senior Data Analyst

Cheltenham, Gloucestershire, United Kingdom, Permanent

Posted: 8 hours ago


QBE is Australia's largest global employer employing over 12,000 people in 31 countries, providing insurance and reinsurance services across Australia, America, Europe and Asia Pacific.

The Opportunity:

We are looking for Senior Data Analyst to join our and support our Group Head of Performance in producing complex MI/Data analysis using a plethora of Excel skills to manage performance reviews across QBE. QBE's cell review process is cornerstone activity as part of the Group's performance drive and this individual will be working closely with the teams enhancing performance reporting, driving trend analysis, identifying loss trends and remediation cycles.

Your responsibilities for this role may include, but are not limited to:

  • Assisting the Group Head of performance with developing a clear vision, plan and structure for the team to maximize the benefits of Data Analysis, Cell Reviews and MI for QBE Internationally.
  • Manage and respond to data related questions and enquiries from senior stakeholders using available data tools and procedures and ensuring adherence to QBE's defined processes and best practice guidelines.
  • Creating presentations and providing a report routinely on underwriting performance matters and technical trends including but not limited to, market metrics and performance trends, exposure metrics and portfolio health, attritional loss trends, large loss trends, gaps to the achievement of business plans and top and bottom performing cells by division.
  • Liaising with Group and Divisional Finance, Underwriting & Actuarial functions on underwriting performance including cell reviews
  • Positively promote the department, division, and company as a whole, in order to maximize brand leverage and develop team profile
  • Determine own work priorities and activities and that of a small team in line with departmental plans to ensure the achievement of personal and team objectives.
  • Responsible for the design, development and implementation of a fit-for-purpose data activities and capability across the organization.
  • Responsible the identification and documentation of reporting and data requirements for work activities, projects etc. and ensure compliance with best practice/internal/regulatory guidelines.
  • Work with Group Head of performance and end users to identify data requirements and support the implementation of any changes e.g. to systems etc., ensuring these are completed effectively and implemented in to a BAU service
  • Ensure that high standards of service are maintained and developed to ensure continuous improvement and effective response to user requests, enquiries, and Key stakeholders.
  • Provide advice and guidance for work activities/projects etc.; ensuring users are aware of key issues and able to implement correct procedures and protocols.
  • Produce accurate management information to enable effective decision making and action.
  • Responsible for the development, maintenance and prioritization of Data our MI/Analysis capabilities to meet business and stakeholder requirements.
  • Actively undertake personal development to ensure up to date knowledge and skills.
  • Support the Group Head of performance in promoting excellence through the attraction, continual development and retention of high-quality workforce with the knowledge, skills and behaviours to deliver excellent outcomes and service

You will need to be able to display you have the following qualifications and experience:

  • Business analysis and requirements gathering skills
  • Strong communications skills - both verbal and written
  • Strong PowerPoint skills
  • Highly computer literate and numerate with an advanced ability in the use of spread sheets and relational database concepts
  • Ability to carry out integrity checks at a data level
  • Ability to contribute to the build of a business model diagram to illustrate business use of data
  • Ability to interpret and align multiple stakeholders' requirements, setting clear expectations to support timely delivery
  • Strong interpersonal and communication skills at all levels
  • Excellent time-management skills
  • Uses effective approaches to remain aware of external factors that influence data usage within the organization.
  • Leadership skills and ability to develop and foster successful teams.
  • Ability to build and maintain relationships at all levels.
  • Experience producing specifications detailing solutions for approval by users and for technical use by developers and testers would be beneficial
  • Experience using structured analytical techniques
  • Experience within a data management environment with a hands on business role
  • Previous experience in insurance, preferably Lloyd's based
  • Strong experience working with business representatives to identify and document business requirements
  • Solid experience of working with a variety of methods and software tools to analyze and measure data

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. 'We're happy to talk about flexible working'

Job Details

Cheltenham, Gloucestershire, United Kingdom