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Job Details

Senior Data Analyst

London, United Kingdom, £45,000 - £55,000 , Permanent

Posted: 20 hours ago

Description:

SR Data Analyst

About Us

Named in the top 15 Hottest AI Start-ups in Europe by Business Insider, 7bridges makes world-class logistics available to everyone through a SaaS platform. Powered by Artificial Intelligence, our transformational and disruptive, proprietary technology saw us achieve a large seed round in 2019, backed by two of Europe's leading technology VCs.

We've proven there's a market demand for our solutions: businesses using the 7bridges platform have seen ROI in as little as 4 weeks with up to 30% savings on direct costs. We're flexible and scalable, and fast to integrate - unlike other logistics technologies - and for many the process takes less than 2 weeks. We're making an impact on our customers already, and we're making an impact on the broader discussion, being featured in the Independent, Telegraph, New Scientist, Economist and the BBC.

Headquartered in Soho, London and with team members spread across several countries, our collaborative, committed and fearless culture is attracting talented professionals who want to make an impact. By joining the founding team, you can be a part of shaping both a solution and a company from its earliest days. And as well as lower costs for businesses, optimised logistics mean improved sustainability and reduced environmental impact through more efficient supply chains.

Having built a game-changing solution and proven the value with our customers, we're ready to scale up rapidly. We're creating dozens of new opportunities across engineering, product, sales, marketing and corporate disciplines and we're looking for top talent to join our team.

Do you want to make an impact..?

About The Role

We're looking for someone to join our compact, remote customer success team alongside sales and product. Alongside these functions, you'll spend time to focusing on the acquiring, collating and analysing data to deeply understand customer pain points and their logistics objectives and to push a data-driven lens on customer success.

You'll be one of a handful of members in the (quickly growing) customer success team, and the first SR Data Analyst, which means you'll have the opportunity to own and execute on interesting projects that span global supply chains across multiple industries. You'll build and maintain customer relationships and you'll influence the product and sales process and how the customer success team at 7bridges grows.

This early stage opportunity brings with it huge opportunities to solve interesting problems, have significant commercial impact and grow professionally and influence a department that is estimated to grow from 3 people to 10-15 in the next 18 months.

  • You'll be acquiring and analysing data from multiple sources and stakeholders and using this to fuel customer success metrics. You'll help us build process and repeatable tools around the work you do and help shape how data and metrics are used to drive successful customer outcomes and a better use of our platform
  • You're mission-driven and care about reducing global waste and you love efficiency
  • The complexity and interconnectedness of logistics interests you
  • You're excited by change and a fast-paced learning environment
  • You love solving problems, and relish in the constant challenges a startup throws your way
  • You're an excellent communicator with the ability to translate complex to simple, bringing your ideas to life
  • When you see something not working, you'll flag it and be part of the solution
  • You share our values

About You

  • Data "makes you tick" - you're the kind of person who loves solving a puzzle and isn't afraid to roll up your sleeves and get into the detail!
  • You have a background in analysis, either through your education or experience. You might already be seen as a go-to person for help with Excel & brainstorming
  • You're comfortable working with ambiguity. You define which questions are actually important to the business and give actionable insights by using available data and reasonable assumptions
  • You're an excellent communicator. You can make the complicated simple, and the simple compelling. The kind of person who can explain the app-store to their grandparents!
  • You fully embed yourself in the Customer Success team so you can pre-empt requests and questions before they've been asked
  • You enjoy team work and collaboration, are a creative thinker that adds value to team discussions and happy to share a fresh new perspective or insight to solve a problem
  • You keep the bigger picture in mind. You're more excited by the impact of your work than you are from doing something clever
  • You have experience using data to drive meaningful change. You have an appreciation that analysis is only as useful as the action that it drives
  • Basic knowledge of SQL
  • Bonus - Experience with BI tools like PowerBI, Tableau, Looker, Sisense/Periscope Data
  • Bonus - Python is a nice to have
  • To be in a timezone between UTC+1 and UTC+3

Our Tech Stack ??

We don't expect you to know everything on this tech stack, it's just here to show you some exciting tools you can get to play with...

Benefits

Compensation:

  • Competitive salary
  • Share Options package
  • Pension

Physical & Mental Wellness:

  • Unlimited holiday allowance (min 5.6 weeks)
  • Private Healthcare - with the option to add your dependants
  • Monthly Fitness Fund (£60 a month contributed towards health related spend)
  • Cycle to Work Scheme
  • Mental Health at Work Support

Development:

  • Personal Growth Fund - an annual budget of up to £3,000 for training and learning that you choose
  • Family:
  • Paid Parental Leave
  • Flexibility in working patterns

Enablement:

  • Remote-enabled infrastructure - and a warm welcome at our Soho offices in Central London
  • New equipment & budget to build your own workspace (MacBook Pro or equivalent, monitors, software etc.)
  • Team:
  • Team off-sites every 4 months
  • Team activities (virtual lunches, livestream yoga, etc)

Job Details

1336499345
London, United Kingdom
Permanent
£45,000 - £55,000