Statistics Jobs


 

Register or Login
Email:
Password:
Remember Me
 Forgot Login?


Job Details
Job expired
Desktop Infrastructure Analyst / Application Deployment Analyst
Description
Desktop Infrastructure Analyst / Application Deployment Analyst - up to £39,000 basic + benefits, Birmingham, Lloyd's Market

Citrix / SCCM / 3rd Line / WIM / Application Deployment / ITIL / AppSense / CMD / Powershell / VB script / Microsoft Windows / App-V / MSI/Scripted Software Application Packaging / VMware /

My client is a fast growing, modern and highly prestigious London Market Insurer (Lloyds Managing Agent, London Market Syndicate)

Purpose of the role:

- To help manage the global desktop environment, including desktop operating system and related application packaging and delivery, including the Citrix Farms and SCCM. This includes working on multiple projects at once as well as BAU work.
- To provide high quality 3rd line technical support to all staff and 3rd parties - ensuring all Service Desk calls and emails are dealt with effectively and efficiently, providing solutions to technical IT problems or escalating the issue for an expedient resolution.
- As normal in a global IT operational environment, projects, problems and the impact of different time zones may demand evening and weekend working. This will be scheduled in advance as far as possible. Some projects may require short trips to other offices worldwide.

Key Responsibilities:

- Main responsibility will be deploying applications to the global desktop environment, maintaining standards and improving where possible. This environment includes Citrix as well as physical desktops/laptops.
- Supporting Global Citrix infrastructure - deploying servers, maintaining apps and infrastructure, working with vendors to resolving issues
- Creating a new automated builds - creating the WIM, packaging the applications and creating a new task sequence to deploy the apps to the WIM
- Responsible for deployment of security patches to test environments then to production, and following up after the deployment to ensure success rates are high, fixing any problems where they arise
- To provide high quality third line technical support to all staff and 3rd parties. Desktop environment management remains primary responsibility but must also be prepared to help out with day-to-day Service Desk issues where unable to be fixed by 2nd line teams
- To answer and log/update IT Service Desk requests, ensuring timely and effective response to user requests
- Being an integral part of the Engineering team providing support and assisting with BAU works and projects as needed.
- Application packaging and installations / upgrades - Creation of packages and transforms for deployment.
- Management of desktop group policies, user profiles and other environment management tools.
- Management of desktop O/S, Server O/S and applications patching process.
- Managing environment management infrastructure (AppSense) and deployment processes.
- Managing deployment infrastructure (SCCM) and deployment processes.
- Managing VMware environment including configuring machines and deployment processes.

Skills and Abilities:

- Substantial and proven experience in the efficient and automated deployment of desktop operating systems and applications to geographically disbursed sites
- In-depth knowledge of Windows Installer Technology and ability to package software using Install Shield or equivalent is essential
- Good scripting knowledge using CMD \ Powershell or VB script is essential
- Substantial proven experience installing and supporting Microsoft Windows based devices and network-based PC applications
- Server support - for individual server software installations

Knowledge and Experience:

- Advanced knowledge of SCCM (preferred), for configuration management, operating system, application and patch deployment.
- Experienced in use of AppSense Environment Manager including Personalisation.
- Experience of application deployment and configuration using App-V.
- Experienced in full desktop operating system and application lifecycle management.
- MSI/scripted Software Application Packaging using standard tools to create MSIs and transform files. (Desirable)
- Advanced knowledge of Microsoft Windows 7 & 10, and Microsoft Windows 2008 / 2012 Server Operating systems.

Desktop Infrastructure Analyst / Application Deployment Analyst - up to £39,000 basic + benefits, Birmingham, Lloyd's Market

Citrix / SCCM / 3rd Line / WIM / Application Deployment / ITIL / AppSense / CMD / Powershell / VB script / Microsoft Windows / App-V / MSI/Scripted Software Application Packaging/ VMware/

My client is a fast growing, modern and highly prestigious London Market Insurer (Lloyds Managing Agent, London Market Syndicate)
Job Details
Job Ref: 219882377
Hours: Not Specified
Location: Birmingham, United Kingdom
Working Term: Permanent
Salary: GBP GBP 36000.00-39000.00 Annual + benefits Annual, + benefits