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EMEA Client On-Boarding Analyst
Company overview Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department overview: The Client On-Boarding team coordinates the on-boarding of all clients in the EMEA region covering 200+ Global Markets and Investment Banking Sales teams across Equities and Fixed Income. This is a client facing role where you will join an established team, focused on delivering onboarding efficiency and exceptional client service. The role will focus on new to bank clients as well as maintaining existing relationships. We are looking for an enthusiastic team player with excellent communication skills, who can build strong relationships both internally and externally to assist in facilitating the client's front to back on-boarding experience. Role description: Responsible for front to back On-boarding of new and existing client requests Client case management, including updates and query resolution Regular communication with Sales, Compliance, Credit, Legal and Operations to ensure that clients are on-boarded in a coordinated, efficient and streamlined manner Thorough understanding of the firm's credit, legal and compliance requirements Thorough understandings of the regulatory environment, ensuring clients are compliant as applicable. This includes, but not limited to, EMIR, Dodd Frank, MiFID and FATCA compliance Regular meetings with line management and Sales, ensuring they understand the status of a clients request within the on-boarding lifecycle Key objectives critical to success: The successful candidate must have the ability to manage high volume of requests, being flexible and dynamic in their approach The individual is expected to be confident dealing with internal and external clients, able to articulate key messages through all mediums and escalate potential risks in a timely manner Strong client interaction and impeccable professional standards are key On the job training will be provided by a team and management structure with years of industry experience and the successful candidate will have the opportunity to leverage that experience to deliver quick results. A small team of 8 people covering 200+ European Salespeople means that team work is paramount to the success of each individual and the collective team Skills, experience, qualifications and knowledge required Client On-boarding background Ability to navigate complex data and hierarchy structures Excellent communication skills both written and verbal Client oriented, with the ability to communicate at all levels internally and externally A genuine interest in developing a thorough understanding of the business and of Nomura's clients, as well as taking a very proactive approach to the task in hand Attention to detail as well as the ability to solve problems quickly and efficiently is essential A team player, possessing ability to build relationships and partnerships Understand risk and control framework and be able to escalate effectively Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help.
Job Details
Job Ref: 219874631
Start Date: Tue, 30 May 2017 23:00:00 EST
Hours: Not Specified
Location: London, United Kingdom
Working Term: Permanent
Salary: GBP GBP - Annual Annual