Statistics Jobs


Register or Login
Remember Me
 Forgot Login?

Job Details
Job expired
IT Support Analyst - Berkshire - £28,000
Helpdesk / Desktop Support - Wokingham, Berkshire - up to £28,000. A leading global medical/pharma business are seeking a capable IT Support professional to join their global IT team.

Reporting to the Global Service Desk Manager, based in the states, you will work alongside the Senior IT Support Analyst to provide effective IT support across the business, on a global level. Working from a busy service desk, you will provide front line support and communicate with users via phone, email and remote tools. You will demonstrate a systematic and effective approach to trouble shooting, adhering to set KPI's and SLA's.

The successful candidate should have demonstrable experience working on an IT Helpdesk or in an IT support environment at 1st /2nd line level and of providing good customer service. They will demonstrate good knowledge of a Windows environment, Office and of basic networking infrastructure such as TCP/IP, LAN and WAN.

They should also be confident using an Incident Management System to track diagnostic and resolution requests and to log any escalated incidents. They will demonstrate a friendly and professional customer centric approach to their work and show strong attention to detail, always striving to meet and exceed expectations

This is a great opportunity to work a varied role in a friendly and professional global business. The starting salary is up to £28,000, with potentially a little more budget available to a stand out candidate. To apply for this role please send a Word copy of your CV, including reference ASH15960RT in your subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
Job Details
Job Ref: 219883950
Hours: Not Specified
Location: Wokingham, Berkshire, United Kingdom
Working Term: Permanent
Salary: GBP GBP 26000.00-28000.00 Annual + benefits Annual, + benefits