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Salesforce.com Business Analyst
Description
Salesforce.com Business Analyst
Wembley
Permanent Role

Our client is an international Relocation Services Organisation with a unique and compelling vision for the future of Global Mobility. They are looking for an Salesforce.com Business Analyst to join who will be reporting into the CORE Tech Transformational Program Director.

Your main responsibility will be day to day change management of this key digital transformation project but there will also be a dotted line to the Chief Technology Officer to assist in other strategic programs.

As they go through our digital transformation the Salesforce.com Business Analyst will be responsible for bring together the business requirements from the various product owners from across the various lines of business.

Salesforce.com Business Analyst experience required:

- 3+ years working with Salesforce.com in BA role (Sales Cloud, Service Cloud & Communities)
- Hands on experience of configuring and supporting of Salesforce.com systems
- Strong requirements gathering experience across organisational boundaries and converting these requirements in to user stories
- Creation of user experience journeys and capability mapping
- Working knowledge of Agile methodologies and continuous deployment models

Required skills & knowledge

- Ability to Advise on Salesforce.com best practices across the ecosystem
- Contribute to the continuous re-engineering of sales and service processes across the entire organization
- Provide technical solutions to business obstacles
- Improve the business efficiency through streamlined Salesforce implementation
- Balance technology and business issues as well as communicate appropriately with both technology and business experts

Systems:
Legacy applications (Java) - Moveassist International, Office 356 stack and Sharepoint Intranet. SQL Databases and Salesforce Administration and Development (Sales Cloud/Service Cloud/Field Services/Communities)

If you are now looking for your next opportunity with great career progression, please apply or feel free to call Matt Smyth at BPS World.
Job Details
Job Ref: 219882946
Hours: Not Specified
Location: London, United Kingdom
Working Term: Permanent
Salary: GBP GBP - Annual Competitive salary with benefits Annual, Competitive salary with benefits